Return Policy for Pisix Band
At Mediexchange, we prioritize your health and satisfaction. Pisix Band is a specialized healthcare product designed to help alleviate motion sickness. Due to its healthcare nature and personal usage requirements, Pisix Band is non-returnable once purchased, regardless of whether the packaging is opened or unopened.
Please read our return policy carefully:
Non-Returnable Item: For health and safety reasons, Pisix Band cannot be returned once purchased, even if the item packaging remains unopened or the seal is intact. This policy helps us maintain strict quality control standards essential for healthcare products.
Eligibility for Replacement:
- If the item is received in a damaged condition or has a manufacturing defect, please contact us within 48 hours of delivery with photographic evidence.
- If a replacement is approved, you will be required to ship the product to our store address at your own expense. Upon receiving the item, we will inspect it and, if verified, process a replacement.
Exceptions and Final Sale:
- Any request for a return due to a change of mind, dislike of the product, or similar reasons will not be accepted, as healthcare products are subject to strict quality controls for safety.
- Once purchased and delivered, the sale is considered final.
Contact Us:
- If you have any questions or require support regarding a damaged or defective product, please reach out to our customer service at contact@pisixband.com within the specified timeframe.
We appreciate your understanding and adherence to these guidelines, ensuring that we maintain the highest health standards for all customers.
Mediexchange reserves the right to update this policy at any time without prior notice. Please review this page periodically for any changes.
